Shipping Policy – TechNuha | Fast & Reliable Delivery

Shipping Policy – TechNuha | Fast & Reliable Delivery

Effective Date: April 2025

At TechNuha LLC, we are committed to delivering your orders safely and on time. Please read our shipping policy carefully.

1. Order Processing

  • Orders are processed within 2 business days.

  • Orders placed on weekends or holidays are processed the next business day.

2. Shipping Methods & Delivery Times

Shipping Type Estimated Delivery Notes
Domestic (U.S.) 7–10 business days Shipped from our US distribution partners.
Expedited 7–10 business days Faster delivery for select products.
International 15–40 business days Products shipped from China. Customs may delay delivery.

Delivery times are estimates and may vary due to customs, carrier delays, or weather conditions.

3. Shipping Costs

  • Calculated based on weight, size, and destination.

  • Final shipping fee is displayed at checkout before order confirmation.

4. Tracking Your Order

  • After shipping, you’ll receive an email with tracking details.

  • Track your package until it reaches your address.

5. Shipping Restrictions

  • P.O. Boxes: Not supported.

  • Military addresses (APO/FPO): Accepted, may take longer.

  • Remote locations: May experience delays.

6. Address Accuracy

  • Ensure your shipping address is complete and correct.

  • TechNuha is not responsible for delays or lost packages due to incorrect addresses.

7. Damaged or Lost Packages

If your package is lost or damaged, contact us immediately:
📧 support@technuha.com
📞 +1 (929) 230-1664

We will work with the carrier to resolve the issue.

Refund & Return Policy – TechNuha

At TechNuha LLC, your satisfaction is our priority.

1. Returns

  • Returns accepted within 15 days of delivery.

  • Conditions:

    • Item must be unused, in original packaging.

    • Proof of purchase required.

  • To initiate a return, contact us at:
    📧 support@technuha.com
    📞 +1 (929) 230-1664

Do not send items back without contacting us first.

2. Refunds

  • Once returned items are inspected, we’ll notify you of approval.

  • Approved refunds are processed to the original payment method within 5–10 business days.

  • If you haven’t received your refund after 10 days, check with your bank before contacting us.

3. Exchanges

  • Only defective or damaged items are eligible for exchange.

  • To exchange, email us with photo or video proof of the issue.

4. Return Shipping

  • Customers pay return shipping, unless the item was defective or incorrect.

  • Use a trackable shipping service or purchase shipping insurance.

5. Non-Returnable Items

  • Gift cards

  • Downloadable digital products

  • Health/personal care items (for hygiene reasons)

Contact Us

For questions about returns, refunds, or shipping:

TechNuha LLC

  • Mailing / Customer-Facing Address: 444 Alaska Avenue, Suite #CDI666, Torrance, CA 90503, USA

  • Email: support@technuha.com

  • Phone: +1 (929) 230-1664